Refund

Request a Refund

Refund Policy

Last updated: [date]

At Mi Ayotlán, we are committed to providing quality products and services to our community. However, we understand that there may be cases where a refund is requested. Below are the terms of our refund policy.


1. Refund Requests

  • Requests must be made within [number] days from the date of purchase.

  • To request a refund, users must send an email to support@miayotlan.com including:

    • Full name

    • Email address used for the purchase

    • Date and order or invoice number

    • Detailed reason for the refund request


2. Refund Conditions

  • The product or service must be within normal usage conditions.

  • Digital products or services that have been fully downloaded or consumed are non-refundable.

  • For physical products (if applicable), items must be returned in good condition.


3. Refund Processing

  • Once the request is approved, the refund will be processed within [number] business days.

  • Refunds will be issued using the same payment method used for the purchase.

  • The time for the refund to appear in the user's account depends on the payment method and bank.


4. Non-Refundable Cases

  • Purchases made in error by the user.

  • Services already rendered or products consumed.

  • Issues resulting from the user's personal configurations.


5. Contact

For any questions or clarifications, please contact us at: