Last updated: [date]
At Mi Ayotlán, we are committed to providing quality products and services to our community. However, we understand that there may be cases where a refund is requested. Below are the terms of our refund policy.
Requests must be made within [number] days from the date of purchase.
To request a refund, users must send an email to support@miayotlan.com including:
Full name
Email address used for the purchase
Date and order or invoice number
Detailed reason for the refund request
The product or service must be within normal usage conditions.
Digital products or services that have been fully downloaded or consumed are non-refundable.
For physical products (if applicable), items must be returned in good condition.
Once the request is approved, the refund will be processed within [number] business days.
Refunds will be issued using the same payment method used for the purchase.
The time for the refund to appear in the user's account depends on the payment method and bank.
Purchases made in error by the user.
Services already rendered or products consumed.
Issues resulting from the user's personal configurations.
For any questions or clarifications, please contact us at:
Email: support@miayotlan.com
Phone: [contact number]
Contact form: [contact URL]
